Typically we charge a Call Out fee of $90 to come to your home or business which includes the first 30 mins on site. Where possible, we then determine a total fee estimate up front once we have determined what needs to be done.
If we are there to do fault finding, we charge $30 / quarter hour after that first 30 mins.
Payment is required immediately upon completion via cash or credit card (1% fee applies).
- Standard Fees
- ★ $90 Call Out fee (includes 30 mins on site) + $30 / quarter hour (after the first 30 minutes)
- ★ Applies 8am-4.30pm Mon-Fri, within our standard service area
- Early Morning, Evening and Saturday Call Out Fees
- ★ $120 Call Out fee + $40 / quarter hour (after the first 30 minutes)
- ★ Applies weekday mornings 6am-8am, weekday evenings 4.30pm-7.30pm & Saturdays 8am-4.30pm
- Sunday Call Out Fees
- ★ $150 Call Out fee + $50 / quarter hour (after the first 30 minutes)
- ★ Applies 8am-4.30pm Sunday
- Emergency Call Out Fees
- ★ $180 Call Out fee + $60 / quarter hour (after the first 30 minutes)
- ★ Min charge of $300
- ★ Applies 7.30pm-6am Mon-Fri ★ 4.30pm-8am Sat/Sun
- Terms and Conditions
- Please read our full Terms and Conditions.